Sign up to My Riverside

View and manage your personal information, repairs, rent and charges, all in one place.

To use this service, please confirm you are both of these:

  • I'm currently a customer and
  • I'm named on the tenancy, lease or licence agreement

It looks like you aren't an existing customer or named on the tenancy, lease or licence agreement.

Unfortunately, this means you can't use this service.

If you're looking to find a Riverside home, visit our website.

Step 1: Your details

Enter your postcode and select your address from the list.


No address found. Please check and try again.
Please select your address from the list.

Now enter your details so we can find you on our system.

Please enter your last name.

Date of Birth:

Please enter a valid date.
That is an invalid day of birth, please re-enter it. Please enter a day. That is an invalid month of birth, please re-enter it. Please enter a month. Please enter a year. That is an invalid year of birth, please re-enter it.

Need help registering?

Visit our advice page for help and how to get in touch.

Looks like you're having trouble registering.
Please give us your contact details so we can look into this for you. We'll be in touch within one working day to help get you registered.
Or ‘go back’ to try again.
Please provide details so we can contact you.
Please enter your full name. Please enter a valid email address. Please enter a valid phone number.
Thank you for letting us know.
We have sent you an email to let you know we're taking a look and will be in touch within the one working day to get you registered on My Riverside.
Step 2: Email and Mobile number
We have not been able to update your email/mobile. If the problem persists, please contact us.
Please enter a valid email address. This email address is already in use.
Email addresses don't match.
Please enter a valid mobile phone number.
Mobile phone numbers don't match.
Please accept our Terms & Conditions and Privacy Policy.
Step 3: Create a password
Your password should include:
- at least 8 characters
- a mixture of letters and numbers
Please enter a valid password. You've used this password before. Please choose a different one.
Passwords don't match.
Please check your email!
Thanks for providing your details. We've sent you a link to activate your account.
Can't find the email?
Don't forget to check your junk / spam folder.

Thanks. We'll use this as your main contact information and replace any email or mobile number we already had for you.

If you're a joint tenant, this will only update your personal record. Nobody else's details in your household will change.

If you don't want us to use these details as your main contact information, please go back and provide different details.

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