Open a My Riverside account

Sign up to My Riverside

View and manage your personal information, repairs, rent and charges, all in one place.

To use this service, please confirm you are both of these:

I'm currently a customer and
I'm named on the tenancy, lease or licence agreement

It looks like you aren't an existing customer or named on the tenancy, lease or licence agreement.

Unfortunately, this means you can't use this service.

If you're looking to find a Riverside home, visit our website.

Step 1: Your details

Sorry the system is currently unavailable, please try again later

Enter your postcode and select your address from the list.

Postcode:

Please enter a valid postcode.

No address found. Please check and try again.

Please select your address from the list.

It looks like your home is in an area that cannot currently use the My Riverside service.
Please call 01952 291989 or email cosford@riverside.org.uk if you have any queries.

Now enter your details so we can find you on our system.

We can't find you in our system. Please check you've entered everything correctly. You can only register for a current tenancy. You are not eligible to register. You are already registered, please click here log in with your email address. Please enter the email address you have registered with us, or update it with a new address.

Last name: Please enter your last name.

Date of Birth:

YYYY

Please enter a valid date.

That is an invalid day of birth, please re-enter it. Please enter a day. That is an invalid month of birth, please re-enter it. Please enter a month. Please enter a year. That is an invalid year of birth, please re-enter it.

Need help registering?

Visit our advice page for help and how to get in touch.

Looks like you're having trouble registering.

Please give us your contact details so we can look into this for you. We'll be in touch within one working day to help get you registered.
Or ‘go back’ to try again.

Please provide details so we can contact you.

Name: Please enter your full name. Email address: Please enter a valid email address. Phone/mobile number: Please enter a valid phone number.

Thank you for letting us know.

We will be in touch within the one working day to get you registered on My Riverside.

Step 2: Email and Mobile number

We have not been able to update your email/mobile. If the problem persists, please contact us.

Email address:

You need one to set up an account. Where we can send information electronically, we'll also contact you using this address.

Please enter a valid email address. This email address is already in use.

Confirm email: Email addresses don't match.

Mobile number:

We'll use this to get in touch with you, including sending you appointment reminders. You can still register without one.

Please enter a valid mobile phone number.

Confirm mobile number: Mobile phone numbers don't match.

I accept Riverside's Terms & Conditions of use and Privacy Policy Please accept our Terms & Conditions and Privacy Policy.

Step 3: Create a password

Your password should include:
- at least 8 characters
- a mixture of letters and numbers

Create your password: Please enter a valid password. You've used this password before. Please choose a different one.

Confirm password: Passwords don't match.

Please check your email!

Thanks for providing your details. We've sent you a link to activate your account.

Can't find the email?

Don't forget to check your junk / spam folder.

Thanks. We'll use this as your main contact information and replace any email or mobile number we already had for you.

If you're a joint tenant, this will only update your personal record. Nobody else's details in your household will change.

If you don't want us to use these details as your main contact information, please go back and provide different details.

Mon	Tue	Wed	Thu	Fri	Sat	Sun